Consumer Health Data Privacy Policy

Padel Cupid ("we," "our," or "us") is committed to protecting your privacy. This Consumer Health Data Privacy Policy explains how we collect, use, disclose, and protect consumer health data when you use our website, mobile application, and related services.

This policy should be read together with our Privacy Policy and Terms of Service.

What is Consumer Health Data?

Consumer health data includes personal information that identifies your past, present, or future physical or mental health status.

Depending on how you use Padel Cupid, this may include information such as:

• Accessibility preferences
• Disability accommodations
• Injury information you voluntarily provide
• Dietary or lifestyle preferences
• Exercise or fitness interests
• Health-related profile information
• Information that may reasonably be used to infer health status

We do not require users to provide health information to use Padel Cupid.

Information We Collect

We may collect consumer health data only when you voluntarily provide it.

Examples include:

• Profile information you choose to share
• Messages sent to our support team
• Accessibility requests
• Survey responses
• Information submitted during account verification or safety reporting

How We Use Consumer Health Data

We may use consumer health data to:

• Provide our services
• Improve accessibility features
• Personalize your experience
• Respond to customer support requests
• Maintain platform safety
• Detect fraud and abuse
• Comply with legal obligations

We do not use consumer health data for automated medical decisions.

Sharing Consumer Health Data

We do not sell your consumer health data.

We may share information only:

• With service providers who help operate Padel Cupid
• When required by law
• To investigate fraud or illegal activity
• To protect the rights and safety of our users
• During a business transfer such as a merger or acquisition

Any third parties receiving consumer health data are required to protect it appropriately.

Cookies and Analytics

We may use cookies and similar technologies to:

• Improve website performance
• Remember preferences
• Analyze traffic
• Enhance user experience

Analytics tools are not used to identify your health information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect consumer health data from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your consumer health data
• Correct inaccurate information
• Delete your consumer health data
• Withdraw consent
• Request a copy of your information
• Appeal certain privacy decisions

To exercise these rights, please contact us using the information below.

Retention

We retain consumer health data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When no longer required, we securely delete or anonymize the information.

Children's Privacy

Padel Cupid is intended only for individuals aged 18 years or older.

We do not knowingly collect consumer health data from anyone under the age of 18.

International Users

If you access Padel Cupid from outside South Africa, your information may be transferred to and processed in countries where our service providers operate.

We take appropriate measures to protect personal information in accordance with applicable privacy laws.

Changes to this Policy

We may update this Consumer Health Data Privacy Policy from time to time.

The latest version will always be available on this page, and the Effective Date will be updated accordingly.

Contact Us

If you have any questions regarding this Consumer Health Data Privacy Policy or wish to exercise your privacy rights, please contact us:

Padel Cupid

Email: info@padelcupid.com